FAQs

FREQUENTLY ASKED QUESTIONS

 

Do I need to register to make a purchase?

Yes, without registering you cannot place an order. We only ask for basic information like name, email, mobile number, address. You can also register using various social logins we provide at the login page.

 

Is Email ID required to register?

Yes email id is a must as we communicate to you via the email.

 

What are the modes of payments?

We have various ways for you to make a payment. We have the following modes of payment 

  1. Cash on Deliver(COD)
  2. UPI
  3. Credit/ Debit card
  4. Internet Banking
  5. Wallets

 

 

If I pay online, How do I get the amount back for items not delivered / returned?

We will issue a gift card for the required amount.

 

Where do I enter the discount codes / Gift card coupons?

At the payment page, there will be an option asking for you to enter the code.

 

After placing the Order, How can I change the address?

Please contact our customer care via chatbot shown on the bottom right side on the homescreen.

 

What is the minimum order for delivery? 

There is no minimum order.

 

How much are the delivery charges?

 Delivery is FREE.

 

How to choose a delivery slot?

At the cart page, there would be a message shown to enter your pinched to choose delivery slots.

 

How do I cancel my order?

To cancel, Please contact our customer care via chatbot shown on the bottom right side on the homescreen.